{"id":33334,"date":"2024-09-28T20:09:33","date_gmt":"2024-09-28T18:09:33","guid":{"rendered":"https:\/\/htu.at\/admins\/htu-account\/changing-the-htu-password\/"},"modified":"2026-07-07T15:56:23","modified_gmt":"2026-07-07T13:56:23","slug":"changing-the-htu-password","status":"publish","type":"page","link":"https:\/\/htu.at\/en\/admins\/htu-account\/changing-the-htu-password\/","title":{"rendered":"Changing the HTU Password"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"ipa\">HTU Account<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>Are you getting a message like &#8220;User not found&#8221;?<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Then your account has not been created yet. Please send an email to &#8220;admin@htu.at&#8221; <\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>With this account you have access to:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>HTU Cloud (cloud.htu.at)<\/li>\n\n\n\n<li>zulip.htu.at<\/li>\n\n\n\n<li>survey.htu.at\/admin<\/li>\n\n\n\n<li>ticket.htu.at<\/li>\n\n\n\n<li>Email<\/li>\n\n\n\n<li>webmail.htu.at<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" id=\"ipa-passwort-vergessen\">If Password Forgotten<\/h3>\n\n<ol class=\"wp-block-list\">\n<li>On <a href=\"https:\/\/ipa.htu-wien.ac.at\/reset\/\">https:\/\/ipa.htu-wien.ac.at\/reset\/<\/a> enter your username and click &#8220;Reset Password&#8221;<\/li>\n\n\n\n<li>You will receive a token sent to your email account, which you must enter on the page<\/li>\n\n\n\n<li>Then choose a new password and click &#8220;Submit&#8221;<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\" id=\"ipa-passwort-bekannt\">If Password Still Known<\/h3>\n\n<ol class=\"wp-block-list\">\n<li>Log in at <a href=\"https:\/\/ipa.htu-wien.ac.at\/\">https:\/\/ipa.htu-wien.ac.at\/<\/a><\/li>\n\n\n\n<li>Click on your own username in the top right corner and select &#8220;Change Password&#8221;<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"331\" height=\"280\" src=\"https:\/\/htu.at\/wp-content\/uploads\/Screenshot-2021-11-17-123214.jpg\" alt=\"\" class=\"wp-image-8660\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>HTU Account Are you getting a message like &#8220;User not found&#8221;? With this account you have access to: If Password Forgotten If Password Still Known<\/p>\n","protected":false},"featured_media":0,"parent":33324,"menu_order":92,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"class_list":["post-33334","page","type-page","status-publish","hentry"],"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"vp_sm":false,"vp_md":false,"vp_lg":false,"vp_xl":false,"vp_sm_popup":false,"vp_md_popup":false,"vp_xl_popup":false},"uagb_comment_info":0,"uagb_excerpt":"HTU Account Are you getting a message like &#8220;User not found&#8221;? With this account you have access to: If Password Forgotten If Password Still Known","_links":{"self":[{"href":"https:\/\/htu.at\/en\/wp-json\/wp\/v2\/pages\/33334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/htu.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/htu.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/htu.at\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/htu.at\/en\/wp-json\/wp\/v2\/comments?post=33334"}],"version-history":[{"count":2,"href":"https:\/\/htu.at\/en\/wp-json\/wp\/v2\/pages\/33334\/revisions"}],"predecessor-version":[{"id":33337,"href":"https:\/\/htu.at\/en\/wp-json\/wp\/v2\/pages\/33334\/revisions\/33337"}],"up":[{"embeddable":true,"href":"https:\/\/htu.at\/en\/wp-json\/wp\/v2\/pages\/33324"}],"wp:attachment":[{"href":"https:\/\/htu.at\/en\/wp-json\/wp\/v2\/media?parent=33334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}