{"id":25509,"date":"2026-02-01T17:00:00","date_gmt":"2026-02-01T16:00:00","guid":{"rendered":"https:\/\/htu.at\/2026\/02\/tu-wien-security-incident-information-on-password-reset\/"},"modified":"2026-02-03T19:23:44","modified_gmt":"2026-02-03T18:23:44","slug":"tu-wien-security-incident-information-on-password-reset","status":"publish","type":"post","link":"https:\/\/htu.at\/en\/2026\/02\/tu-wien-security-incident-information-on-password-reset\/","title":{"rendered":"TU Wien Security Incident: Information on Password Reset"},"content":{"rendered":"\n<div class=\"wp-block-uagb-inline-notice uagb-inline_notice__align-left uagb-block-d92ae63e\"><button class=\"uagb-notice-close-button\" type=\"button\" aria-label=\"Close\"><\/button><h4 class=\"uagb-notice-title\">Support from the HTU<\/h4><div class=\"uagb-notice-text\">\n<p>If you have problems with courses or other issues due to the password reset, you can contact us at <a href=\"mailto:tu-incident@htu.at\" target=\"_blank\" rel=\"noreferrer noopener\">tu-incident@htu.at<\/a>. We will help you! <\/p>\n<\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Information on Password Reset<\/h2>\n\n<h3 class=\"wp-block-heading\">Via ID Austria<\/h3>\n\n<p>f you have a valid ID Austria, you can reset your password at <a href=\"https:\/\/login.tuwien.ac.at\/passwort\/TUaccount\">https:\/\/login.tuwien.ac.at\/passwort\/TUaccount<\/a>. After logging in, you must reset your password <strong>within five minutes<\/strong>; otherwise, you will have to log out and log in again. <\/p>\n\n<h3 class=\"wp-block-heading\">On Site<\/h3>\n\n<p>ou can have your password reset on site. For this, you need a valid photo ID (student ID is accepted). <\/p>\n\n<h4 class=\"wp-block-heading\">February 2 \u2013 February 6<\/h4>\n\n<p>This week, additional reset stations are being set up at the following locations (marked in white on the map):<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Karlsplatz: <a href=\"https:\/\/maps.tuwien.ac.at\/?q=AAEG39\" target=\"_blank\" rel=\"noreferrer noopener\">Meeting Point AAEG39<\/a><\/li>\n\n\n\n<li>Freihaus: <a href=\"https:\/\/maps.tuwien.ac.at\/?q=DCEGA03\" target=\"_blank\" rel=\"noreferrer noopener\">Aula DCEGA03<\/a><\/li>\n\n\n\n<li>Getreidemarkt: <a href=\"https:\/\/maps.tuwien.ac.at\/?q=BFEGG02\" target=\"_blank\" rel=\"noreferrer noopener\">TUtheFutureFoyer BFEGG02<\/a><\/li>\n\n\n\n<li>Gu\u00dfhaus: <a href=\"https:\/\/maps.tuwien.ac.at\/?q=CDEG12A\" target=\"_blank\" rel=\"noreferrer noopener\">Aula-Garderobe CDEG12A<\/a><\/li>\n<\/ul>\n\n<p>Opening Hours:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Monday, Feb 2: 2:00 pm \u2013 5:00 pm<\/li>\n\n\n\n<li>Tuesday, Feb 3: 9:00 am \u2013 12:00 pm and 4:00 pm \u2013 7:00 pm<\/li>\n\n\n\n<li>Wednesday, Feb 4: 9:00 am \u2013 12:00 pm and 2:00 pm \u2013 5:00 pm<\/li>\n\n\n\n<li>Thursday, Feb 5: 9:00 am \u2013 12:00 pm and 4:00 pm \u2013 7:00 pm<\/li>\n\n\n\n<li>Friday, Feb 6: 9:00 am \u2013 12:00 pm and 2:00 pm \u2013 5:00 pm<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\">Regular Service<\/h4>\n\n<p>Outside of these special opening hours, the password can be changed at the <a href=\"https:\/\/maps.tuwien.ac.at\/?q=DFEG02\">CIT-Service Center<\/a> (marked in blue on the map):<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Monday to Friday (working days): 8:00 am \u2013 12:00 pm and 1:00 pm \u2013 4:00 pm<\/li>\n<\/ul>\n\n<p><iframe src=\"\/\/maps.htu.at\/en\/map\/passwort-reset-stellen_28?scaleControl=false&#038;miniMap=false&#038;scrollWheelZoom=false&#038;zoomControl=false&#038;editMode=disabled&#038;moreControl=true&#038;searchControl=false&#038;tilelayersControl=false&#038;embedControl=false&#038;datalayersControl=false&#038;onLoadPanel=undefined&#038;captionBar=false&#038;captionMenus=false&#038;fullscreenControl=false&#038;locateControl=false&#038;measureControl=false&#038;editinosmControl=false&#038;starControl=false\" width=\"100%\" height=\"300px\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\n<h3 class=\"wp-block-heading\">Students Abroad<\/h3>\n\n<p>For all students who cannot appear on site and do not have an ID Austria, a remote password change is possible. You can find more information at <a href=\"https:\/\/www.it.tuwien.ac.at\/en\/rights-and-roles\/accounts-at-the-tuw\/accounts-for-students\/instructions-for-resetting-your-pw-for-students\/remote-password-change\">https:\/\/www.it.tuwien.ac.at\/en\/rights-and-roles\/accounts-at-the-tuw\/accounts-for-students\/instructions-for-resetting-your-pw-for-students\/remote-password-change<\/a> <\/p>\n\n<p>If you have problems with courses or other issues due to the password reset, you can contact us at <a href=\"mailto:tu-incident@htu.at\" target=\"_blank\" rel=\"noreferrer noopener\">tu-incident@htu.at<\/a>. We will help you! <\/p>\n\n<p>You can find more info at <a href=\"https:\/\/www.tuwien.at\/en\/tu-wien\/organisation\/central-divisions\/information-security\/security-incident-jaenner-2026\">https:\/\/www.tuwien.at\/en\/tu-wien\/organisation\/central-divisions\/information-security\/security-incident-jaenner-2026<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wir haben alle Infos \u00fcber den Passwort-Reset zusammengesammelt!<\/p>\n","protected":false},"featured_media":25510,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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haben alle Infos \u00fcber den Passwort-Reset 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